Gartner® Predicts 2024: build a sustainable and collaborative digital workplace infrastructure

Digital power for your frontline workers

Accelerate workflows and provide real-time access in the field

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“Organizations are increasingly demanding modernized workflows and improved connectivity for frontline workers. Infrastructure and operations leaders should evaluate technologies to improve security, retention, performance and processes.”

Hype Cycle for Frontline Worker Technologies, Gartner, 2023

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IT environment for frontline workers

Frontline workers are the direct interface between the company and its customers or technical systems. To be productive in the field, they need robust and adaptable technology. As frontline workers often work in a dynamic and unpredictable environment, the use of agile IT solutions is crucial.

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Challenges of traditional IT

Frontline workers with oneclick™

Discover the benefits of oneclick™ digital workplaces for frontline workers:

  1. Real-time access

    Ensure instant access to critical data and applications directly on-site and from any device to enable rapid decision-making.

  2. Secure data transmission

    Encrypt all data transmitted between frontline and central office to ensure maximum security.

  3. Agility

    Administer all digital workplaces via central management console so that you can react quickly to operational changes.

  4. Scalability in the field

    Add more users, cloud desktops or applications as needed without disrupting operations.

  5. Lower total cost of ownership

    Use more affordable end devices, like Chromebooks, as the main computing load is in the cloud. In addition to lower acquisition costs for hardware and licenses, you save through the centralised and simplified administration.

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Examples of use

Workday

before

A nurse has difficulty keeping up to date because the fixed computers are far away from the patient beds and she has to log in to different systems each time.

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with oneclick™

Via mobile devices, such as a tablet, the nurse can access the required information at any time and directly at the patient’s bedside. Thanks to Single Sign-On, she is immediately logged in to all services.

A nurse has difficulty keeping up to date because the fixed computers are far away from the patient beds and she has to log in to different systems each time.

Via mobile devices, such as a tablet, the nurse can access the required information at any time and directly at the patient’s bedside. Thanks to Single Sign-On, she is immediately logged in to all services.

Workday

before

A service technician has to repair an urgently needed machine at an industrial customer. However, the schematic drawings and software updates are on the company server to which he has no mobile access.

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with oneclick™

Quick and secure access to up-to-date maintenance manuals and other required internal resources, no matter where the service technician is located.

A service technician has to repair an urgently needed machine at an industrial customer. However, the schematic drawings and software updates are on the company server to which he has no mobile access.

Quick and secure access to up-to-date maintenance manuals and other required internal resources, no matter where the service technician is located.

Workday

before

In an internal service center of a larger company, an IT employee has to install and later update special client software for telephony for each new workplace.

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with oneclick™

The company can commission and update several workplaces at the same time. Operation, including telephony, takes place directly in the browser, which means that no client installation is required on end devices.

In an internal service center of a larger company, an IT employee has to install and later update special client software for telephony for each new workplace.

The company can commission and update several workplaces at the same time. Operation, including telephony, takes place directly in the browser, which means that no client installation is required on end devices.

oneclick™ technology highlight for frontline workers

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Single Sign-On

The Single Sign-On feature of oneclick™ improves work efficiency of frontline workers. Through a single authentication, employees get instant access to all the applications they need, significantly reducing login time.

Choose between six solutions, depending on your requirements

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