Digital power for your frontline workers
Accelerate workflows and provide real-time access in the field
“Organizations are increasingly demanding modernized workflows and improved connectivity for frontline workers. Infrastructure and operations leaders should evaluate technologies to improve security, retention, performance and processes.”
Hype Cycle for Frontline Worker Technologies, Gartner, 2023
IT environment for frontline workers
Frontline workers are the direct interface between the company and its customers or technical systems. To be productive in the field, they need robust and adaptable technology. As frontline workers often work in a dynamic and unpredictable environment, the use of agile IT solutions is crucial.
Challenges of traditional IT
- Lack of mobility and access to central systems, especially when staff is in remote or constantly changing locations.
- Low data consistency between frontline and office workers, which can affect the efficiency of communication and decision-making.
- Compliance with security standards when dealing with sensitive data or in regulated environments.
Frontline workers with oneclick™
Discover the benefits of oneclick™ digital workplaces for frontline workers:
Real-time access
Ensure instant access to critical data and applications directly on-site and from any device to enable rapid decision-making.
Secure data transmission
Encrypt all data transmitted between frontline and central office to ensure maximum security.
Agility
Administer all digital workplaces via central management console so that you can react quickly to operational changes.
Scalability in the field
Add more users, cloud desktops or applications as needed without disrupting operations.
Lower total cost of ownership
Use more affordable end devices, like Chromebooks, as the main computing load is in the cloud. In addition to lower acquisition costs for hardware and licenses, you save through the centralised and simplified administration.
Examples of use
Workday
before
A nurse has difficulty keeping up to date because the fixed computers are far away from the patient beds and she has to log in to different systems each time.
- Important information can only be retrieved with delay
with oneclick™
Via mobile devices, such as a tablet, the nurse can access the required information at any time and directly at the patient’s bedside. Thanks to Single Sign-On, she is immediately logged in to all services.
- Accelerated workflows and improved patient care
A nurse has difficulty keeping up to date because the fixed computers are far away from the patient beds and she has to log in to different systems each time.
- Important information can only be retrieved with delay
Via mobile devices, such as a tablet, the nurse can access the required information at any time and directly at the patient’s bedside. Thanks to Single Sign-On, she is immediately logged in to all services.
- Accelerated workflows and improved patient care
Workday
before
A service technician has to repair an urgently needed machine at an industrial customer. However, the schematic drawings and software updates are on the company server to which he has no mobile access.
- Delays and costs for unproductive time
with oneclick™
Quick and secure access to up-to-date maintenance manuals and other required internal resources, no matter where the service technician is located.
- Rapid repair and avoidance of production downtimes
A service technician has to repair an urgently needed machine at an industrial customer. However, the schematic drawings and software updates are on the company server to which he has no mobile access.
- Delays and costs for unproductive time
Quick and secure access to up-to-date maintenance manuals and other required internal resources, no matter where the service technician is located.
- Rapid repair and avoidance of production downtimes
Workday
before
In an internal service center of a larger company, an IT employee has to install and later update special client software for telephony for each new workplace.
- Reduced productivity and business interruptions
with oneclick™
The company can commission and update several workplaces at the same time. Operation, including telephony, takes place directly in the browser, which means that no client installation is required on end devices.
- Simplified administration and increased efficiency
In an internal service center of a larger company, an IT employee has to install and later update special client software for telephony for each new workplace.
- Reduced productivity and business interruptions
The company can commission and update several workplaces at the same time. Operation, including telephony, takes place directly in the browser, which means that no client installation is required on end devices.
- Simplified administration and increased efficiency
oneclick™ technology highlight for frontline workers
Single Sign-On
The Single Sign-On feature of oneclick™ improves work efficiency of frontline workers. Through a single authentication, employees get instant access to all the applications they need, significantly reducing login time.
Choose between six solutions, depending on your requirements
Particularly suitable for …
- an immediate demand
- rather constant users
- low own IT resources
For fast and affordable deployment of software to a smaller user number on a single virtual machine in your Public Cloud.
Particularly suitable for …
- larger user numbers
- the requirement for adaptable costs
- interest in IT outsourcing
For cost-effective and flexible operation of a client desktop infrastructure on a scalable pool of virtual machines in your and other Public Clouds.
Particularly suitable for …
- decentralized workforce
- the need to create new workplaces quickly
- data worth protecting
For the central and secure provision of virtual desktops and virtualized applications on a self-managed infrastructure.
Particularly suitable for …
- underutilized physical servers
- the desire to save costs and energy consumption
- high requirements for availability
For efficient creation and management of virtual machines on bare metal servers, either on-premises or in a Private Cloud.
Particularly suitable for …
- seasonal user fluctuations
- short-term peak loads
- limited on-premises capacities
For uncomplicated load balancing into your Public Cloud when customers no longer have any on-premises capacities available.
Particularly suitable for …
- reliable protection of web apps
- encryption of communication
- load balancing and fail-safety
Secure Web App Deployment
For ensuring that no user or client communicates directly with the web server, maintaining its anonymity.
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