Data Privacy Statement

of oneclick AG, CH-8008 Zurich (hereinafter called “oneclick“)

 

oneclick AG is Controller in terms of the EU General Data Protection Regulation (hereinafter “GDPR”), who determines the purpose and means of the processing of Personal Data.

 

1. Handling of Data

The trust in correct handling of data is an important requirement for oneclick. Therefore, data protection has a great importance for oneclick. Customer data is only collected, processed and used whilst complying with the applicable data protection regulation and only for the purposes described as follows.

oneclick processes Personal Data collected as follows:

  • Storage, modification, transmission, blocking and deletion.

With regard to your data, we are not the Controller: You retain all rights and obligations with regard to your data and content that you create, store, transfer or manage via the oneclick platform. Thus, you are also responsible for all contractual and legal obligations with regard to this data. oneclick will only access or process this data if this is necessary for the provision of the services or if you instruct us to do so (e. g. for support). In this regard, please refer to Art. 10 of our General Business and License Terms.

 

2. Personal Data

Personal Data means any information relating to a specific (identified) or identifiable natural person.

 

3. Collection and use of Personal Data (without a business relationship)

When you contact oneclick or an associated organisation, you may be asked to provide Personal Data. By providing such data you give us your consent to exchange this data within our organisation and to use it in accordance with this Data Privacy Statement. We can also combine such Personal Data with other information in order to optimize our contact with you and to offer or improve our products, services, content and advertisements. In case of your mere contact, you are free to decide whether you want to submit your Personal Data. However, in case you won’t submit your Personal Data we may not be able to inform you about our products or services or respond to or process your enquiries.

 

4. What Personal Data is Being Collected (with a business relationship)

When you create a user account, use a product or service, register on our website, get in contact with us or participate in an online survey, then the collection of Personal Data becomes necessary for the conclusion of a contract and the following data is being collected by us or is to be provided by you (whereas we only collect data to the necessary extent):

  • Your name, address, telephone number, email address, information about your preferred contact channel, bank and credit card information.

When you share content with business partners or friends and thereby use products of oneclick, invite others to participate in services of a forum of oneclick, then oneclick can collect the data that you have provided about these persons, such as name, address, email address and telephone number. oneclick uses this data to process your enquiries, provide products or services as well as tackling fraud.

We collect Personal Data only to the necessary extent and only for the duration as necessary for the purposes of processing such data or as long as a business relationship exists (data minimization). Longer data storage obligations might exist according to existing data protection legislation.

 

5. How we process Personal Data

The processing of your Personal Data takes place on the basis of our contractual relationship and is necessary for its fulfilment. Your data will be stored and used internally as follows:

  • The collection of Personal Data is necessary for the provision and performance of our services, as well as for their billing and invoicing. Furthermore, Personal Data also supports us with the creation, development, provision, delivery and improvement of our products, services, content and advertising; and it also makes it easier to tackle fraud.
  • The collated Personal Data enables us to inform you about the latest product announcements, software updates and future events. If you do not wish to be included in our distribution list, you can opt out any time by changing your settings.
  • Sometimes we can use Personal Data to send important messages, for example about purchases or amendments of our business terms and regulations. As this information is important and necessary for the relationship with oneclick, customers cannot refuse the receipt of such information.
  • We can also use Personal Data for internal purposes, such as accounting, data analysis and research to improve the products and services of oneclick and the communication with customers.
  • If you participate in competitions or similar activities, then we can use the data made available to us for the administration of these activities.

oneclick may share certain personal information with partners who work with oneclick to provide products and services, or who assist oneclick with their marketing (e.g. to our distributors and sales partners). In this case, Personal Data will only be disclosed in order to provide or improve products, services or our advertising. Personal Data will not be passed on to third parties for their marketing purposes.

 

6. Collection and Use of Non-Personally Identifiable Data

We also collect data in a form that, without more information, does not allow a direct association to a specific person. We can collect, use, transfer and disclose non-personally identifiable data for any purpose.

We collect data such as profession, language, postcode, area code, individual unique device identifier, forwarding URL as well as location and time zone, where the products of oneclick are used so that we can better understand the behaviour of our customers and improve our products, services and marketing activities.

We may also collect information regarding customer activities on our oneclick websites, in addition to our other products and services. This data is merged and serves as a tool to provide our customers with more useful information and to understand, which parts of our websites, products and services are most interesting for our customers. The merged data is considered non-personally identifiable data for the purpose of this Data Privacy Statement.

If necessary, we also collect and save more information about how you use our services, for example search requests. This information enables us to improve the significance of the results provided by our services. Such information is generally not associated with your IP address, except on a limited scale to ensure the quality of our services provided via the internet.

We collect data about how devices and applications are used, whereas this information may be used by the developers to help improve your software applications (“Apps”). In this case, only anonymized data will be used which cannot be assigned to Personal Data.

In the case that we link non-personally identifiable data with Personal Data, then this linked data will be treated as Personal Data.

 

7. Cookies and Other Technologies

The websites of oneclick, online services, interactive applications, email messages and advertisements can use “cookies” and other technologies such as pixel tags and web beacons. These technologies allow us to better understand user behaviour, it informs us which parts of our website were visited and simplifies and measures the efficiency of advertising and web search. We treat all data collected by cookies and other technologies as non-personally identifiable data. However, if internet protocol (IP) addresses or similar identifiers are classed as Personal Data by the applicable regulation, then we will also treat these identifiers as Personal Data. Accordingly, we will also treat linked data as Personal Data, for the purpose of this Data Privacy Statement, as long as non-personally identifiable data is linked with Personal Data.

The websites of oneclick, their online services and interactive applications all use cookies for the improved usage and security of the connection. For this purpose, a unique session ID can be saved in a cookie by the server to accurately recognise this client again when visiting again.

As with most internet services, we will also capture certain data automatically and save it in log files. This information includes IP addresses, browser types, browser language, internet service providers (ISP), referring and exit pages and programmes, operating system, date/time stamp and clickstream data.

We use this information to evaluate and analyse trends, to administer the website, to gain information about user behaviour on the website, to improve our products and services as well to capture demographic data regarding the overall user base. oneclick can use the captured data in their marketing and advertising services.

In some of our email messages we use a so-called “click-through-URL”, that leads directly to content of an oneclick website. If customers click onto these URLs, they are directed via a separate web server before they reach the target page on our website. We track this “click-through“ data to determine for which specific topics there is an interest and to measure the efficiency of our customer communication. If you do not wish that such data is captured and tracked, do not click onto text or graphic links in emails or use the unsubscribe function in our newsletter so that you do not receive any further e-mails with “click-through-URL”.

“Pixel tags“ allow us to send email messages in a format readable by the customer. They also enable us to check if emails have been opened. This information can be used to reduce or to stop sending messages to a customer.

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043 USA; “Google”), to analyse the usage patterns of our website. The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the analysis and optimisation of our website.

For this purpose, Google sends user and use-related information such as your IP address, the location, time or frequency of your visit from our website to a server in the USA and stores the data there. However, we have enabled IP anonymisation in Google Analytics. As a result, your IP address will be truncated by Google within EU member states or other EEA treaty states prior to transmission to the United States. Only in exceptional cases is the entire IP address transmitted to a Google server in the USA and shortened there.

Google uses this information to compile an evaluation of your visit to our website and your activities. This information may also be used to provide other services related to the use of our website and the Internet. The IP address transmitted by your browser is not linked to any other data held by Google.

We have also concluded a contract with Google for order data processing and we fully implement the strict requirements of the German data protection authorities when using Google Analytics. The personal data of visitors to the website are kept for 38 months. After this period the information will be deleted or anonymised. The settings in your browser enable you to delete cookies that were previously set.

If you do not want your data processed, Google offers a deactivation add-on. This add-on can be installed in current browsers and offers a means of checking the data that Google collects when you visit our website. The add-on prevents data from being sent to Google Analytics when you visit our website. However, this add-on does not prevent the transmission of data to us or to other services. You can find the add-on under the following link: http://tools.google.com/dlpage/gaoptout?hl=de

By being certified under the EU-US Privacy Shield, Google ensures that the EU’s data protection requirements are also met when processing data in the US: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

For more information on how Google Analytics uses user data, please see Google’s privacy policy: https://www.google.com/intl/de/policies/privacy/partners

Google AdWords with Conversion Tracking

We use Google AdWords and in this context the Conversion-Tracking of the Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043 USA; “Google”) to advertise our offer. The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the analysis of user behaviour and the optimisation of our advertising and website.

When you click on an ad placed by Google, a conversion tracking cookie is placed on your computer. These cookies have a limited validity of 30 days, do not contain any personal data and therefore cannot be used for personal identification. If you visit our website and the cookie has not yet expired, Google and we may recognise that you clicked the ad and you have been directed to that website.

Each Google Ads customer receives a different cookie. Thus, there is no possibility that cookies can be tracked via the ads customer’s websites. The information obtained with the help of the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. Neither we nor third parties receive information that personally identifies users. If you wish to prevent tracking, you can object to this use by deactivating the Google Conversion Tracking cookie in your browser settings. They are then not included in the conversion tracking statistics.

You can set your browser so that you are informed when cookies are set and that cookies are only permitted in individual cases. You can also exclude the acceptance of cookies in certain cases or generally and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

By being certified under the EU-US Privacy Shield, Google ensures that the EU’s data protection requirements are also met when processing data in the US: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

You can find more information about the handling of user data in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

Google Remarketing

On our website, we use the Google Analytics Remarketing features in conjunction with the cross-device features of Google AdWords and Google DoubleClick from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043 USA; “Google”). We use this feature to serve interest-based and personalised advertisements on third-party websites that also participate in Google’s advertising network. The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the analysis and optimisation of our website.

During your visit to our website, Google stores a cookie with a sequence of numbers on your terminal device via the browser. This cookie records both your visit and the use of our website anonymously. Personal data will not be passed on. If you subsequently visit the websites of third parties who also use Google’s advertising network, it is possible that advertisements may appear that are related to our website or to our offers there.

Google Analytics also collects Google-authenticated user IDs that are temporarily linked to our data in Google Analytics to define and create target audiences for cross-device advertising.

You can permanently opt out of cross-device remarketing/targeting by opting out of personalised advertising in your Google Account by following this link: https://www.google.com/settings/ads/onweb/.

The data collected in your Google Account is aggregated solely on the basis of your consent, which you may give or withdraw from Google. The legal basis here is Art. 6 para. 1 lit. a GDPR. In the case of data collection operations that are not merged into your Google Account because you do not own a Google Account or because you have objected to the merging, the data collection is based on Art. 6 para. 1 lit. f GDPR.

Cross-device marketing allows Google to track your usage patterns across multiple devices, so you can also see interest-based and personalised ads when you switch devices. This is subject to your agreement to link your browser history to your existing Google Account.

By being certified under the EU-US Privacy Shield, Google ensures that the EU’s data protection requirements are also met when processing data in the US: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

More information about Google Remarketing can be found at http://www.google.com/privacy/ads/

Google Fonts

Our website uses Google fonts provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043 USA; “Google”) for the uniform display of fonts. When you open a page, your browser loads the font you need into its browser cache to display text and fonts correctly. The legal basis is Art. 6 para. 1 lit. f GDPR. Our justified interest is a uniform and appealing presentation of our website.

For this purpose, the browser you use connects to Google’s servers in the USA. Through this connection, Google can determine which website sent your request and to which IP address the representation of the font is to be transmitted. The data is determined exclusively for aggregated statistics by Google and then deleted.

By being certified under the EU-US Privacy Shield, Google ensures that the EU’s data protection requirements are also met when processing data in the US: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

You can find more information and ways to prevent the use of data at https://adssettings.google.com/authenticated and https://policies.google.com/privacy

Google Maps

On our website we use the Google Maps service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043 USA; “Google”) to show the location of our company and our partners as well as route descriptions. The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the optimisation of the functionality of our website.

As soon as you call up Google Maps on our website, Google stores a cookie on your end device via your browser. Your user settings and data are processed in order to display our location or the location of our partners. We cannot exclude that Google uses servers in the USA. Through the connection to Google, Google can record from which website your request has been sent and to which IP address the route description is to be sent. The data is determined exclusively for aggregated statistics by Google and then deleted.

If you do not wish your data to be processed, you have the option of preventing the installation of cookies by making the appropriate settings in your browser.

By being certified under the EU-US Privacy Shield, Google ensures that the EU’s data protection requirements are also met when processing data in the US: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

The use of Google Maps and the information obtained via Google Maps is subject to the Google Terms of Use (https://policies.google.com/terms?gl=DE&hl=de) and the Google Maps Terms of Use (https://www.google.com/intl/de_en/help/terms_maps.html).

You can find more information about the handling of user data in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

Google reCaptcha

We use the reCaptcha service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043 USA; “Google”) on our website to detect and prevent automated access (e.g. bots) from interacting with our website. The legal basis is Art. 6 para. 1 lit. f GDPR. There is a legitimate interest in ensuring the security of our website and the protection against automated input (attacks).

With the help of this service Google can recognise from which website a request is sent as well as from which IP address the reCAPTCHA-Box is used. In addition to the IP address, Google may also collect other information necessary to provide and guarantee this service. The data is determined exclusively for aggregated statistics by Google and then deleted.

By being certified under the EU-US Privacy Shield, Google ensures that the EU’s data protection requirements are also met when processing data in the US: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

You can find more information about the handling of user data in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

Hotjar

We use Hotjar, an analytics service provided by Hotjar Ltd (Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe; “Hotjar”), to better understand the usage patterns of our website and to optimise the offerings on this website. The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the analysis and optimisation of our website.

Hotjar’s technology gives us a better understanding of our users’ experiences. Hotjar records e.g. your mouse movements or mouse clicks and evaluates them. Your visit to our website will be made anonymous. In addition, Hotjar collects information about your operating system, browser, incoming or outgoing links, location, and end device and evaluates this information for statistical purposes. Hotjar is also able to obtain direct feedback from you. The data at Hotjar is stored for 365 days and then automatically deleted.

For more information, please refer to Hotjar’s Privacy Policy: https://www.hotjar.com/legal/policies/privacy

If you do not want the data to be processed by Hotjar, you can prevent the analysis of your usage behaviour by means of an opt-out: https://www.hotjar.com/opt-out

LinkedIn Conversion Tracking

On our website we use the analysis and conversion tracking technology of the LinkedIn platform of the LinkedIn Ireland Unlimited Company (Wilton Place, Dublin 2, Ireland; “LinkedIn”). LinkedIn’s above technology allows you to view more relevant advertisements based on your interests. Art. 6 para. 1 lit. f GDPR serves as the legal basis. Our justified interest is the analysis of user behaviour in order to optimise both our website and our advertising.

LinkedIn also provides us with aggregated and anonymous reports of advertising activity and information about how you interact with our website. Further information on data protection at LinkedIn can be found here: https://www.linkedin.com/legal/privacy-policy#choices-oblig.

You may opt-out of LinkedIn’s analysis of your usage patterns and of the display of interest-based recommendations by clicking the “Opt-out” button (for LinkedIn members) or the “Opt-out” button (for other users) below: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

CloudFlare

On our website we use the CloudFlare service of Cloudflare Inc. (101 Townsend Street, San Francisco, California 94107, USA; “CloudFlare”) as a Content Delivery Network (CDN) to secure our presence and optimise page loading times. The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the secure operation and optimisation of our website.

As soon as you visit our website, your requests will be routed through the CloudFlare server. Statistical data about the access to our website is collected. CloudFlare also stores a cookie on your device via your Internet browser. The access data includes:

  • Your IP address,
  • the page(s) of our website that you have accessed,
  • Information about the browser you are using (type and version),
  • the operating system you are using,
  • the website from which you switched to our website (referrer URL),
  • the duration of your visit to our website
  • the number of hits on our website.

CloudFlare stores the data for the statistical evaluation of the accesses and uses it for the security and optimisation of the offer.

If you do not want CloudFlare to process your data, you can prevent cookies from being installed by setting the appropriate settings in your browser.

CloudFlare’s certification to the EU-US Privacy Shield ensures that the EU’s data protection requirements are also met when processing data in the US: https://www.privacyshield.gov/participant?id=a2zt0000000GnZKAA0&status=Active

You can find more information about the handling of user data in CloudFlare’s privacy policy: https://www.cloudflare.com/privacypolicy/

Newsletter

When you register for our free newsletter, your details, i.e. your e-mail address, title, surname and – optionally – your first name, will be sent to us. We also store the date and time of your registration. In addition, we will obtain your consent to the sending of the newsletter, specifically describe the content and refer to this privacy statement. We use the collected data exclusively for the newsletter dispatch – they are therefore not passed on to third parties. The legal basis is Art. 6 para. 1 lit. a GDPR.

You can revoke this consent at any time in accordance with Art. 7 para. 3 GDPR. All you have to do is inform us of your withdrawal or click on the unsubscribe link at the end of each newsletter.

Online job applications / Publication of job advertisements

We offer you the opportunity to apply to us via our website. With these digital applications, your data is electronically recorded and processed by us for the purpose of handling the application process. The legal basis for this is § 26 para. 1 sentence 1 BDSG in conjunction with Art. 88 para. 1 GDPR.

If an employment contract is concluded after the application procedure, we store the data you provide in your personnel file for the purpose of the usual organisational and administrative process. This is done in compliance with the more extensive legal obligations. The legal basis is also § 26 para. 1 sentence 1 BDSG in conjunction with Art. 88 para. 1 GDPR.

If an application is rejected, we automatically delete the data transmitted to us after the rejection has been announced. If the data should require a longer storage of up to four months due to legal regulations or up to the conclusion of a judicial procedure, no deletion takes place. The legal basis is Art. 6 para. 1 lit. f GDPR and Art. 24 para. 1 no. 2 BDSG. Our legitimate interest is the defence and enforcement of the applicable law.

Should you expressly wish your data to be stored for a longer period of time, the data will be further processed on the basis of your consent. The legal basis is Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time in accordance with Art. 7 para. 3 GDPR by making a declaration to us.

YouTube

On our website we use YouTube from YouTube LLC. (901 Cherry Ave., 94066 San Bruno, CA, USA; “YouTube”), a subsidiary of Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043 USA; “Google”) to show you videos. The legal basis is Art. 6 para. 1 lit. f GDPR. Our justified interest is the quality improvement and appealing representation of our web page.

YouTube connects to the server in the USA as soon as you visit one of our websites where a YouTube video is embedded. This connection is necessary in order to display the video on our website. In the process, YouTube will collect and process your IP address, the date and time and the website you visited. In addition, a connection to Google DoubleClick is established.

If you are logged in to YouTube at the same time, YouTube assigns the connection information to your YouTube account. If you wish to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.

YouTube permanently stores cookies on your end device via your browser for this functionality as well as for the analysis of user behaviour. If you do not agree with this processing, you can prevent the storage of cookies by a setting in your browser.

By being certified according to the EU-US Privacy Shield, Google and its subsidiary YouTube ensure that the data protection requirements of the EU are also met when processing data in the USA: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

You can find more information about the handling of user data in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

Facebook Pixel

On our website we use the visitor action pixel of Facebook Inc. for conversion measurement. (1601 S. California Ave, Palo Alto, CA 94304, USA; “Facebook”). This feature allows you to track the behaviour of website visitors after they click on a Facebook ad to redirect them to the provider’s website. Art. 6 para. 1 lit. f GDPR serves as the legal basis. Our legitimate interest is the analysis of user behaviour and the optimisation of our advertising and website.

This process is used to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and may help optimise future advertising for you. The collected data is anonymous for us and therefore does not give us any information about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible. Facebook may use the information for its own promotional purposes in accordance with the Facebook Data Usage Policy (https://www.facebook.com/about/privacy/). This information may enable Facebook and its affiliates to serve advertisements on and off Facebook. The use of the data cannot be influenced by us as provider of the site. A cookie can be stored on your computer for these purposes.

You can also deactivate the remarketing function “Custom Audiences” in the Settings for Advertisements area at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged in to Facebook.

Hubspot

On this website we use Hubspot Inc. for our online marketing activities. (25 First Street, 2nd Floor Cambridge, MA 02141, USA; “Hubspot”). The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the optimisation of our marketing and our website.

Hubspot is an integrated software solution that covers various aspects of our online marketing. These include, among other things:

  • Contact management (e.g. user segmentation & CRM)
  • Landing Pages and Contact Forms

We also use Hubspot’s “Messages” live chat service (a round chat icon at the bottom right of the screen) to send and receive messages on some sub-pages to enhance the user experience on our website. The following data will be transmitted to Hubspot’s servers if this function is approved and used:

  • Content of all chat messages sent and received
  • Context information (e.g. page on which the chat was used)
  • Optional: e-mail address and first/last name of user (if provided by user via chat function)

If you do not want Hubspot to record your data, you can prevent cookies from being stored at any time using your browser settings or use the following opt-out link: Hubspot Opt-Out Link.

Hubspot’s certification to the EU-US Privacy Shield ensures that the EU’s data protection requirements are also met when processing data in the United States: https://www.privacyshield.gov/ Hubspot is also subject to the TRUSTe ‘s Privacy Seal and the U.S. – Swiss Safe Harbor framework.

You can find more information on the handling of personal data in Hubspot’s data protection declaration: https://legal.hubspot.com/privacy-policy

SalesViewer

This website uses SalesViewer® technology from SalesViewer® GmbH to collect and store data for marketing, market research and optimisation purposes on the basis of the website operator’s legitimate interests (Art. 6 Para. 1 lit. f GDPR).

A javascript-based code is used for this purpose, which serves to collect company-related data and the corresponding use. The data collected with this technology is encrypted using a non-reversible one-way function (so-called hashing). The data is immediately pseudonymised and is not used to personally identify the visitor to this website.

The data collection and storage can be contradicted at any time with effect for the future, by clicking please this link https://www.salesviewer.com/opt-out, in order to prevent the collection by SalesViewer® within this web page in the future. An opt-out cookie for this website will be stored on your device. If you delete your cookies in this browser, you must click this link again.

 

8. Processor

oneclick can transfer Personal Data to companies that provide services indirectly to you, such as:

  • the processing of information, fulfilling customer orders and delivery of products to you;
  • the administration and maintenance of customer data;
  • the delivery of customer services, the appraisal of your interest on our products and services as well as conducting customer research or customer satisfaction surveys.

Any Processors we employ will process the Personal Data in accordance with this Data Privacy Statement (and according to the contractual obligations of oneclick) as well as according to the legal provisions, thereby guaranteeing the protection of your data and/or your rights.. Upon your request we will inform you about Processors which process Personal Data on our behalf and which are given your Personal Data.

 

9. Disclosure of Personal Data to other third parties

Due to the following reasons it can sometimes become necessary for oneclick to disclose Personal Data to third parties:

  • for the enforcement of our terms and conditions (e. g. when collecting outstanding debts and in the event of legal disputes);
  • in case the processing is necessary for a legal obligation to which we are subject;
  • in case the processing is necessary in order to protect the vital interests (of yours or another natural person);
  • in case the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
  • in case the processing is necessary for the purposes of our legitimate interests (or such interest of a third party), except where such interests are overridden by your interests or fundamental rights and freedoms.

In addition, if applicable, we will also transfer all collected Personal Data to the relevant third party in the case of a reorganisation, a merger or a sale of our company. In case of possible disclosure of Personal Data, oneclick will as far as possible inform you, whereas there is no legal entitlement for such information.

 

10. Protection of Personal Data

The security of your Personal Data is important to oneclick. Our online services protect your Personal Data during the transmission using encryption processes such as transport layer security (TLS). When your Personal Data is saved by oneclick, it is used by computer systems in facilities that limit access through physical security measures.

If you use certain products, services or applications of oneclick or enter Personal Data in a forum, chat room or social media network of oneclick, then this Personal Data and content is visible to other users and can be read, captured or used by them. You alone have responsibility for the Personal Data that you share or provide. For example, if you provide your name and email address in a forum, then this information is public. Use this function with caution.

 

11. Integrity and Storage of Personal Data

oneclick makes it easier for you to keep your Personal Data correct, complete and up to date. We store Personal Data as long as necessary to fulfil the purposes described in this Data Privacy Statement, as long as there is no longer a storage period demanded or permitted by law.

 

12. Your rights with regard to your Personal Data

With regard to your Personal Data you have the following rights:

  • Right to information and disclosure: You may at any time obtain information about the Personal Data we collected about you, as well as about their processing and processing purposes.
  • Right of rectification: You can obtain from us without undue delay the rectification of inaccurate Personal Data. You can help us to ensure that your contact data and settings are correct, complete and up to date by logging into your account via https://oneclick.services/. We enable you to access for any purpose other Personal Data that we save about you.
  • Right to erasure: You can obtain from us the erasure of your Personal Data without undue delay, unless oneclick is obliged to store such data by law or for legitimate business purposes (e. g. in case processing the Personal Data is necessary in order to end our business relations).
  • Right to restriction of processing: You can obtain from us the restriction of processing your Personal Data in case the accuracy of such data is contested by you; the processing is unlawful (and we oppose the erasure of such data); we no longer need your Personal Data for the purposes of the processing; you have objected to the processing of your Personal Data.
  • Right to data portability: You have the right to receive your Personal Data in a structured, commonly used and machine-readable format.
  • Right to object: You have the right to object, on grounds relating to your particular situation, at any time to processing of Personal Data concerning to you.
  • Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a supervisory authority, in particular at your habitual residence, your place of work or at the place of the alleged infringement of your rights.

We can reject requests if these are offensive or harassing, endanger the privacy rights of others, are extremely impractical, or if otherwise disclosure according to the respective legal system is not provided for.

You can assert your rights by contacting moc.d1563548603uolc-1563548603kcilc1563548603eno@t1563548603roppu1563548603s1563548603 or via any other contact to our company (e. g. by post or telephone).

 

13. Location-based Services

In order to provide location based services, oneclick, their partners and licence holders can collect, use and share precise location data, including the geographic location of your computer or device in real time. As long as location based services are available, these can determine the approximate location of your devices. Apart from GPS, Bluetooth and your IP address, the data of public WLAN hotspots and mobile phone masts as well as other technologies are used. If you have not provided agreement for their use, these location based data are used in an anonymous way that means that you cannot personally be identified. The data is used by oneclick, their partners and licence holders to offer location based products and services to you and to improve those services. Your device can for example pass on its geographic location to programme or app providers, if you select their location services.

 

14. Website and Services of Third Party Providers

The website, products, applications and services of oneclick include links to websites, products and services of other organisations. Our products and services can also use or offer the products and services of third party providers – for example a software application (“App”) of a third party provider. The data protection methods of the third party provider regulate the collection of data that may include location based or contact data. We therefore recommend that you find out more about the data protection methods at these organisations.

 

15. International Users

Within the requirements of this Data Privacy Statement, all data provided by you can be subject to transmission or access by organisations in different locations in the world. oneclick adheres to the basic principles set up by the European Union according to the GDPR.

Personal data, including data provided by persons with a residence in a member state of the European Economic Area (EEA) are monitored and processed by oneclick in Zurich, Switzerland. oneclick adheres to the requirements of the Asia-Pacific Economic Cooperation (APEC) Cross Border Privacy Rules-Systems.

 

16. Obligation of the Employees

All our employees are made familiar with this Data Privacy Statement and security measures to protect privacy are strictly implemented within our organisation in order to ensure the safety of Personal Data.

 

17. Amendments to the Data Privacy Statement

oneclick reserves the right, at its own discretion, to amend this Data Privacy Statement at any time. We will inform you in time about such amendments and will announce the date from which these amendments will be effective. Amendments are deemed as accepted by you, when you continue to use the website after the amendments have come into force. In case of substantial amendments of this Data Privacy Statement you will be informed at least 30 days prior to enactment of such amendments. In case you don’t contradict to the new Terms of Use within 30 days, this will be considered your explicit approval to the amendments made. Relevant messages will be sent by oneclick to the email address provided in each account.

 

18. Questions Regarding Data Protection

If you have questions or concerns in relation to this data privacy statement or our data processing, or if you would like to inform us about a possible violation of local data protection laws, we would ask you to contact us via telephone number + 41 44 578 88 93 or via email moc.d1563548603uolc-1563548603kcilc1563548603eno@t1563548603roppu1563548603s1563548603.

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