2-way audio
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Efficient delivery of collaboration tools via Virtual Desktop Infrastructure

Last updated on 20. July 2020

New 2-way audio function of the oneclick™ platform enables 100% web-based use

A Virtual Desktop Infrastructure (VDI) is an efficient way of software distribution, which is regularly used to connect external locations, mobile employees and external service providers. For this purpose, dedicated virtual machines are operated for the users on a central server. The associated streaming of applications and data simplifies delivery compared to the use of conventional PCs with local installation and significantly increases security. Business applications frequently provided via VDI include ERP and financial software.

2-Way Audio with oneclick

However, it is a challenge if Voice over IP or collaboration tools are to be used via the technology. If delivery is possible at all through the VDI solution in place, quality usually suffers due to latencies or compression. If the performance is not as responsive as collaboration tools that are started locally from the PC, employees cannot hold productive meetings and acceptance drops. Companies must counter this problem with high available bandwidth and well-equipped end devices. In addition, a VDI solution must be installed on the application servers and special clients or plug-ins are required on the end devices. All this is time-consuming to set up and costs a lot of money. When connecting workstations at locations with a weak infrastructure, even advanced technologies for network optimization, such as SD-WAN, cannot help. This is because even this requires a relatively high bandwidth.

Collaboration tools with 2-Way Audio

The oneclick™ Cloud Platform offers a solution. Using intelligent algorithms, the transmission rates for streaming centrally hosted applications are optimized in such a way that users always receive the best quality at the lowest possible bandwidth when accessing them via the browser. During a session, the bandwidth and frame rate are continuously adapted to the Internet connection and the performance of the client device. Remote access works 100% web-based without the need to install any software components on servers or end devices from oneclick™.

Collaboration tools with new 2-way audio function of oneclick™

The new 2-way Audio feature now also allows the delivery of Windows-based collaboration solutions such as Teams, Zoom, Slack and Avaya as well as software-based telephony solutions such as 3CX and Swyx via a Virtual Desktop Infrastructure. If requested by the customer, oneclick™ can also deliver the required infrastructure as a service. As of today, oneclick is the only vendor that can realize 2-way audio scenarios using the Remote Desktop Protocol (RDP) from Microsoft via a simple plug & play procedure purely and simply via browser. Even the web client of Microsoft Windows Virtual Desktop (WVD) does not support this feature. With the streaming technology of oneclick™ audio signals are transmitted almost in real time without performance suffering due to compression. For the user there is no difference to uncompressed local rendering. Delivery in 44,100 Heart Stereo guarantees best sound and voice experiences in CD quality.

Guido Hornig

One of the first customers to use the new 2-way audio feature of oneclick™ is iSpring, a leading provider of e-learning software with 54,000 customers worldwide. Guido Hornig, Managing Director of the German distribution partner lern.link says: “I was very pleasantly surprised when I first saw our application in the browser and how easily our software can be made available to users via the oneclick™ platform. The highlight, however, was when oneclick™ implemented 2-way audio – I really think this is a midsize miracle”.

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