Gartner® Predicts 2024: build a sustainable and collaborative digital workplace infrastructure

oneclick™ – technology for the digital workplace

The ‘Hype Cycle for Digital Workplace Infrastructure and Operations, 2021’ assesses critical digital workplace technologies to keep users connected and productive.

Decentralised and hybrid environments

According to Gartner, a leading provider of analysis on developments in IT, many companies were able to successfully manage the business disruption caused by the pandemic thanks to well-considered investments in technologies for the infrastructure and operation of digital workplaces. As decentralised and hybrid environments become the new normal, IT managers should continue to adopt technologies that improve the quality of IT services, increase business agility and reduce risk. Organisations should align their roadmap to focus on sustainable, frictionless solutions that simplify processes, enable flexible ways of working, increase employee satisfaction and reduce costs.

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A single platform for centralisation

As a relevant technology for the digital workplace, Gartner has identified the Unified Workspace. In the Gartner report ‘Hype Cycle for Digital Workplace Infrastructure and Operations, 2021’, oneclick is listed as a Unified Workspace provider.

According to Gartner, a unified workspace makes applications and data conveniently available to users. A unified workspace combines the provision of software-as-a-service, virtualised and on-premises applications and data together with identity management and single sign-on.

The particular significance of the technology, according to Gartner, is that unified workspaces provide a cost-effective way to enable remote access to applications and data. Unified Workspaces centralise disparate software applications into a single platform so that users can access them through the browser without leaving the Unified Workspace.

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Advantages of the Unified Workspace

Gartner sees significant potential for unified workspaces for organisations that want to realise cost-effective, easy and secure remote access to their utilized software applications.

The key drivers for the adoption of unified workspaces, as Gartner notes, are home office, mobile workers, efforts to simplify IT, reducing costs, and a consistent user experience whether users access their shared applications via smartphones, tablets or PCs. In addition, unified workspaces support a Bring Your Own Device (BYOD) strategy and IT teams no longer need to manage endpoints. More information and advice for the introduction of digital workplaces can be found in the report: