VDI powered by IONOS

oneclick™ Managed Virtual Desktop Infrastructure

Do you want to provide multiple users with identical remote desktops or individual virtualized applications?

oneclick™ Managed Virtual Desktop Infrastructure provides distributed teams with uncomplicated, highly secure and flexible remote access to central corporate resources.

A combination of strong brands in a harmonized package

We take over provision, operation and maintenance

Our instantly available and turnkey VDI packages consist of the certified and highly available infrastructure of IONOS, high-performance streaming via the oneclick™ platform, a comprehensive and tested security concept and a managed service. The specialists at oneclick™ take care of the complete setup, including Windows management, all necessary Microsoft® licenses, system hardening and ongoing operation, including updates. Optional add-ons, such as for cloud printing and the integration of USB devices round off the environment according to your requirements.

Virtual Desktop Infrastructure (powered by IONOS)

Choose the package that suits you best based on your individual number of users and performance requirements. Get started today with your oneclick™ Virtual Desktop Infrastructure (powered by IONOS)!

Our price/performance ratio

is unique on the market!

Volume discounts and the significant

time savings in the provision

via oneclick™ make this possible.

from £ 61.66 per user / month at maximum user amount

from £ 47.40 per user / month at maximum user amount

VDI environment from UK data center in monthly subscription

VDI environment from UK data center in yearly subscription

Essential
for up to 8 users
Advanced
for up to 16 users
Business
for up to 32 users

CPU

4 logical cores
(dedicated)
8 logical cores
(dedicated)
16 logical cores
(dedicated)

RAM

16 GB
(dedicated)
32 GB
(dedicated)
64 GB
(dedicated)

Storage

180 GB
(Premium SSD)
240 GB
(Premium SSD)
480 GB
(Premium SSD)

Traffic

100 GB 100 GB 100 GB

DDoS protection

Network speed

1 Gbit 1 Gbit 1 Gbit
Microsoft® licenses and roles for the deployment of the VDI
  • Microsoft® Windows Server 2019 (64 Bit) License
  • Microsoft® Domain Controller (Active Directory) configured
  • Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured
  • Microsoft® Windows License Server configured and activated
  • Microsoft® Subscriber Access License (SAL) included

Software deployment as remote app or via customizable virtual desktop possible

ACRONIS Cyber Backup
  • AES-256 encryption
  • Backup storage included (UK data center)
  • Daily data backup, up to 90 days retention
  • System recovery and file recovery
90 days 90 days 90 days

Support programme (SLA)

Silver Silver Silver

Availability

99,95% 99,95% 99,95%
Managed Security (powered by F-Secure)

Included security services:

  • Anti malware
  • Centrally managed firewall
  • Application control
Managed Service

Included server management services:

  • Optimisation of the server system / hardware
  • Updating the operating system and installing security updates
  • Setup and review of system hardening rules
  • Maintenance of availability
  • Monitoring the network performance

ISO 9001, ISO 27001 and BREEAM Excellent Standard certified data center

Setup fee

oneclick™ Hybrid Printer for simple cloud printing scenarios

incl. oneclick™ Basic with Cyber Assurance Standard

For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN.

Includes:

  • one User Basic License (Named)
    with 2-factor-authentication
  • Cyber Assurance Standard (up to 250 € coverage per user)

    learn more
  • one App License Standard

Compared to the regular market price of the package you save £20 per user / month.

All packages are billed monthly per user in the monthly subscription. The prices do not include VAT.
All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

With our packages you save

more than 200 manual setup

steps for the provision

and synchronization of

the individual solutions.

Optional add-ons

Upon request, we can pre-install these applications for free*

Microsoft® Office 365: Microsoft® Word, Microsoft® Excel, Microsoft® Powerpoint etc.

Office365

Onlyoffice: Office and productivity apps

WebDAV Client for IONOS HiDrive

IONOS

* The pre-installation does not include a license.

Add-ons per user and month

Upgrade oneclick™ Professional

Includes additionally:

  • 1 GB Hybrid Drive
  • oneclick™ Desk – for central access to further desktops or applications

£ 6.18

£ 4.75

100 GB HiDrive Cloud Storage by IONOS

£ 1.00

£ 1.00

Printix Secure Cloud Print Management for complex cloud printing scenarios

£ 1.89

£ 1.89

Disaster Recovery Management (powered by ACRONIS)

£ 6.18

£ 4.75

Thin Client

Learn more about the recommended homeoffice appliance from Thomas-Krenn.

only available in annual subscription

from £ 3.60

FabulaTech USB Redirection Client

For using special input devices, such as the SpaceMouse from 3Dconnexion.

£ 6.18

£ 4.75

F-Secure Endpoint Security (per end device)

£ 3.80

£ 2.85

Microsoft® Office 365 Enterprise E3 License

only available in annual subscription

£ 17.60

Microsoft® Office 365 Enterprise E5 License

only available in annual subscription

£ 30.80

XignSys Authentication solution for smartphones

£ 0.56

£ 0.56

White Label

upon request

upon request

All packages are billed monthly per user in the monthly subscription. The prices do not include VAT.
All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

from 64,90 € per user / month at maximum user amount

from 49,90 € per user / month at maximum user amount

VDI environment from German data center in monthly subscription

VDI environment from German data center in yearly subscription

Essential
for up to 8 users
Advanced
for up to 16 users
Business
for up to 32 users

CPU

4 logical cores
(dedicated)
8 logical cores
(dedicated)
16 logical cores
(dedicated)

RAM

16 GB
(dedicated)
32 GB
(dedicated)
64 GB
(dedicated)

Storage

180 GB
(Premium SSD)
240 GB
(Premium SSD)
480 GB
(Premium SSD)

Traffic

100 GB 100 GB 100 GB

DDoS protection

Network speed

1 Gbit 1 Gbit 1 Gbit
Microsoft® licenses and roles for the deployment of the VDI
  • Microsoft® Windows Server 2019 (64 Bit) License
  • Microsoft® Domain Controller (Active Directory) configured
  • Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured
  • Microsoft® Windows License Server configured and activated
  • Microsoft® Subscriber Access License (SAL) included

Software deployment as remote app or via customizable virtual desktop possible

ACRONIS Cyber Backup
  • AES-256 encryption
  • Backup storage included (German data center)
  • Daily data backup, up to 90 days retention
  • System recovery and file recovery
90 days 90 days 90 days

Support programme (SLA)

Silver Silver Silver

Availability

99,95% 99,95% 99,95%
Managed Security (powered by F-Secure)

Included security services:

  • Anti malware
  • Centrally managed firewall
  • Application control
Managed Service

Included server management services:

  • Optimisation of the server system / hardware
  • Updating the operating system and installing security updates
  • Setup and review of system hardening rules
  • Maintenance of availability
  • Monitoring the network performance

ISO 9001, ISO 27001 and PCI-DSS certified data center

Setup fee

oneclick™ Hybrid Printer for simple cloud printing scenarios

incl. oneclick™ Basic with Cyber Assurance Standard

For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN.

Includes:

  • one User Basic License (Named)
    with 2-factor-authentication
  • Cyber Assurance Standard (up to 250 € coverage per user)

    learn more
  • one App License Standard

Compared to the regular market price of the package you save 20€ per user / month.

All packages are billed monthly per user in the monthly subscription. The prices do not include VAT.
All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

With our packages you save

more than 200 manual setup

steps for the provision

and synchronization of

the individual solutions.

Optional add-ons

Upon request, we can pre-install these applications for free*

Microsoft® Office 365: Microsoft® Word, Microsoft® Excel, Microsoft® Powerpoint etc.

Office365

Onlyoffice: Office and productivity apps

WebDAV Client for IONOS HiDrive

IONOS

* The pre-installation does not include a license.

Add-ons per user and month

Upgrade oneclick™ Professional

Includes additionally:

  • 1 GB Hybrid Drive
  • oneclick™ Desk – for central access to further desktops or applications

6,50 €

5,00 €

100 GB HiDrive Cloud Storage by IONOS

1,50 €

1,50 €

Printix Secure Cloud Print Management for complex cloud printing scenarios

1,99 €

1,99 €

Disaster Recovery Management (powered by ACRONIS)

6,50 €

5,00 €

Thin Client

Learn more about the recommended homeoffice appliance from Thomas-Krenn.

only available in annual subscription

from 3,79 €

FabulaTech USB Redirection Client

For using special input devices, such as the SpaceMouse from 3Dconnexion.

6,50 €

5,00 €

F-Secure Endpoint Security (per end device)

4,00 €

3,00 €

Microsoft® Office 365 Enterprise E3 License

only available in annual subscription

19,70 €

Microsoft® Office 365 Enterprise E5 License

only available in annual subscription

34,40 €

XignSys Authentication solution for smartphones

0,59 €

0,59 €

White Label

upon request

upon request

All packages are billed monthly per user in the monthly subscription. The prices do not include VAT.
All packages are billed monthly per user in the annual subscription. The prices do not include VAT.
Essential
for up to 8 users

VDI environment from UK data center in monthly subscription

VDI environment from UK data center in yearly subscription

from £ 61.66

from £ 47.40

per user / month at maximum user amount

CPU

4 logical cores (dedicated)

RAM

16 GB (dedicated)

Storage

180 GB (Premium SSD)

Traffic

100 GB

DDoS protection

Network speed

1 Gbit
Microsoft® licenses and roles for the deployment of the VDI
  • Microsoft® Windows Server 2019 (64 Bit) License
  • Microsoft® Domain Controller (Active Directory) configured
  • Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured
  • Microsoft® Windows License Server configured and activated
  • Microsoft® Subscriber Access License (SAL) included

Software deployment as remote app or via customizable virtual desktop possible

ACRONIS Cyber Backup
  • AES-256 encryption
  • Backup storage included (UK data center)
  • Daily data backup, up to 90 days retention
  • System recovery and file recovery
90 days

Support programme (SLA)

Silver

Availability

99,95%
Managed Security (powered by F-Secure)

Included security services:

  • Anti malware
  • Centrally managed firewall
  • Application control
Managed Service

Included server management services:

  • Optimisation of the server system / hardware
  • Updating the operating system and installing security updates
  • Setup and review of system hardening rules
  • Maintenance of availability
  • Monitoring the network performance

ISO 9001, ISO 27001 and BREEAM Excellent Standard certified data center

Setup fee

oneclick™ Hybrid Printer for simple cloud printing scenarios

incl. oneclick™ Basic with Cyber Assurance Standard

For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN.

Includes:

  • one User Basic License (Named)
    with 2-factor-authentication
  • Cyber Assurance Standard (up to 250 € coverage per user)

    learn more
  • one App License Standard

Compared to the regular market price of the package you save £20 per user / month.

Advanced
for up to 16 users

VDI environment from UK data center in monthly subscription

VDI environment from UK data center in yearly subscription

from £ 61.66

from £ 47.41

per user / month at maximum user amount

CPU

8 logical cores (dedicated)

RAM

32 GB (dedicated)

Storage

240 GB (Premium SSD)

Traffic

100 GB

DDoS protection

Network speed

1 Gbit
Microsoft® licenses and roles for the deployment of the VDI
  • Microsoft® Windows Server 2019 (64 Bit) License
  • Microsoft® Domain Controller (Active Directory) configured
  • Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured
  • Microsoft® Windows License Server configured and activated
  • Microsoft® Subscriber Access License (SAL) included

Software deployment as remote app or via customizable virtual desktop possible

ACRONIS Cyber Backup
  • AES-256 encryption
  • Backup storage included (UK data center)
  • Daily data backup, up to 90 days retention
  • System recovery and file recovery
90 days

Support programme (SLA)

Silver

Availability

99,95%
Managed Security (powered by F-Secure)

Included security services:

  • Anti malware
  • Centrally managed firewall
  • Application control
Managed Service

Included server management services:

  • Optimisation of the server system / hardware
  • Updating the operating system and installing security updates
  • Setup and review of system hardening rules
  • Maintenance of availability
  • Monitoring the network performance

ISO 9001, ISO 27001 and BREEAM Excellent Standard certified data center

Setup fee

oneclick™ Hybrid Printer for simple cloud printing scenarios

incl. oneclick™ Basic with Cyber Assurance Standard

For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN.

Includes:

  • one User Basic License (Named)
    with 2-factor-authentication
  • Cyber Assurance Standard (up to 250 € coverage per user)

    learn more
  • one App License Standard

Compared to the regular market price of the package you save £20 per user / month.

Business
for up to 32 users

VDI environment from UK data center in monthly subscription

VDI environment from UK data center in yearly subscription

from £ 61.66

from £ 47.41

per user / month at maximum user amount

CPU

16 logical cores (dedicated)

RAM

64 GB (dedicated)

Storage

480 GB (Premium SSD)

Traffic

100 GB

DDoS protection

Network speed

1 Gbit
Microsoft® licenses and roles for the deployment of the VDI
  • Microsoft® Windows Server 2019 (64 Bit) License
  • Microsoft® Domain Controller (Active Directory) configured
  • Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured
  • Microsoft® Windows License Server configured and activated
  • Microsoft® Subscriber Access License (SAL) included

Software deployment as remote app or via customizable virtual desktop possible

ACRONIS Cyber Backup
  • AES-256 encryption
  • Backup storage included (UK data center)
  • Daily data backup, up to 90 days retention
  • System recovery and file recovery
90 days

Support programme (SLA)

Silver

Availability

99,95%
Managed Security (powered by F-Secure)

Included security services:

  • Anti malware
  • Centrally managed firewall
  • Application control
Managed Service

Included server management services:

  • Optimisation of the server system / hardware
  • Updating the operating system and installing security updates
  • Setup and review of system hardening rules
  • Maintenance of availability
  • Monitoring the network performance

ISO 9001, ISO 27001 and BREEAM Excellent Standard certified data center

Setup fee

oneclick™ Hybrid Printer for simple cloud printing scenarios

incl. oneclick™ Basic with Cyber Assurance Standard

For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN.

Includes:

  • one User Basic License (Named)
    with 2-factor-authentication
  • Cyber Assurance Standard (up to 250 € coverage per user)

    learn more
  • one App License Standard

Compared to the regular market price of the package you save £20 per user / month.

All packages are billed monthly per user in the monthly subscription. The prices do not include VAT.
All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

With our packages you save

more than 200 manual setup

steps for the provision

and synchronization of

the individual solutions.

Optional add-ons

Upon request, we can pre-install these applications for free*

Office365

Microsoft® Office 365: Microsoft® Word, Microsoft® Excel, Microsoft® Powerpoint etc.

Onlyoffice: Office and productivity apps

IONOS

WebDAV Client for HiDrive by IONOS

* The pre-installation does not include a license.

Add-ons per user and month

Upgrade oneclick™ Professional

Includes additionally:

  • 1 GB Hybrid Drive
  • oneclick™ Desk – for central access to further desktops or applications

£ 6.18

£ 4.75

100 GB HiDrive Cloud Storage by IONOS

£ 1.00

£ 1.00

Printix Secure Cloud Print Management for complex cloud printing scenarios

£ 1.89

£ 1.89

Disaster Recovery Management (powered by ACRONIS)

£ 6.18

£ 4.75

Thin Client

Learn more about the recommended homeoffice appliance from Thomas-Krenn.

only available in annual subscription

from £ 3.60

FabulaTech USB Redirection Client

For using special input devices, such as the SpaceMouse from 3Dconnexion.

£ 6.18

£ 4.75

F-Secure Endpoint Security (per end device)

£ 3.80

£ 2.85

Microsoft® Office 365 Enterprise E3 License

only available in annual subscription

£ 17.60

Microsoft® Office 365 Enterprise E5 License

only available in annual subscription

£ 30.80

XignSys Authentication solution for smartphones

£ 0.56

£ 0.56

White Label

upon request

upon request

All packages are billed monthly per user in the monthly subscription. The prices do not include VAT.
All packages are billed monthly per user in the annual subscription. The prices do not include VAT.
Essential
for up to 8 users

VDI environment from German data center in monthly subscription

VDI environment from German data center in yearly subscription

from 64,90 €

from 49,90 €

per user / month at maximum user amount

CPU

4 logical cores (dedicated)

RAM

16 GB (dedicated)

Storage

180 GB (Premium SSD)

Traffic

100 GB

DDoS protection

Network speed

1 Gbit
Microsoft® licenses and roles for the deployment of the VDI
  • Microsoft® Windows Server 2019 (64 Bit) License
  • Microsoft® Domain Controller (Active Directory) configured
  • Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured
  • Microsoft® Windows License Server configured and activated
  • Microsoft® Subscriber Access License (SAL) included

Software deployment as remote app or via customizable virtual desktop possible

ACRONIS Cyber Backup
  • AES-256 encryption
  • Backup storage included (German data center)
  • Daily data backup, up to 90 days retention
  • System recovery and file recovery
90 days

Support programme (SLA)

Silver

Availability

99,95%
Managed Security (powered by F-Secure)

Included security services:

  • Anti malware
  • Centrally managed firewall
  • Application control
Managed Service

Included server management services:

  • Optimisation of the server system / hardware
  • Updating the operating system and installing security updates
  • Setup and review of system hardening rules
  • Maintenance of availability
  • Monitoring the network performance

ISO 9001, ISO 27001 and PCI-DSS certified data center

Setup fee

oneclick™ Hybrid Printer for simple cloud printing scenarios

incl. oneclick™ Basic with Cyber Assurance Standard

For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN.

Includes:

  • one User Basic License (Named)
    with 2-factor-authentication
  • Cyber Assurance Standard (up to 250 € coverage per user)

    learn more
  • one App License Standard

Compared to the regular market price of the package you save 20€ per user / month.

Advanced
for up to 16 users

VDI environment from German data center in monthly subscription

VDI environment from German data center in yearly subscription

from 64,90 €

from 49,90 €

per user / month at maximum user amount

CPU

8 logical cores (dedicated)

RAM

32 GB (dedicated)

Storage

240 GB (Premium SSD)

Traffic

100 GB

DDoS protection

Network speed

1 Gbit
Microsoft® licenses and roles for the deployment of the VDI
  • Microsoft® Windows Server 2019 (64 Bit) License
  • Microsoft® Domain Controller (Active Directory) configured
  • Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured
  • Microsoft® Windows License Server configured and activated
  • Microsoft® Subscriber Access License (SAL) included

Software deployment as remote app or via customizable virtual desktop possible

ACRONIS Cyber Backup
  • AES-256 encryption
  • Backup storage included (German data center)
  • Daily data backup, up to 90 days retention
  • System recovery and file recovery
90 days

Support programme (SLA)

Silver

Availability

99,95%
Managed Security (powered by F-Secure)

Included security services:

  • Anti malware
  • Centrally managed firewall
  • Application control
Managed Service

Included server management services:

  • Optimisation of the server system / hardware
  • Updating the operating system and installing security updates
  • Setup and review of system hardening rules
  • Maintenance of availability
  • Monitoring the network performance

ISO 9001, ISO 27001 and PCI-DSS certified data center

Setup fee

oneclick™ Hybrid Printer for simple cloud printing scenarios

incl. oneclick™ Basic with Cyber Assurance Standard

For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN.

Includes:

  • one User Basic License (Named)
    with 2-factor-authentication
  • Cyber Assurance Standard (up to 250 € coverage per user)

    learn more
  • one App License Standard

Compared to the regular market price of the package you save 20€ per user / month.

Business
for up to 32 users

VDI environment from German data center in monthly subscription

VDI environment from German data center in yearly subscription

from 64,90 €

from 49,90 €

per user / month at maximum user amount

CPU

16 logical cores (dedicated)

RAM

64 GB (dedicated)

Storage

480 GB (Premium SSD)

Traffic

100 GB

DDoS protection

Network speed

1 Gbit
Microsoft® licenses and roles for the deployment of the VDI
  • Microsoft® Windows Server 2019 (64 Bit) License
  • Microsoft® Domain Controller (Active Directory) configured
  • Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured
  • Microsoft® Windows License Server configured and activated
  • Microsoft® Subscriber Access License (SAL) included

Software deployment as remote app or via customizable virtual desktop possible

ACRONIS Cyber Backup
  • AES-256 encryption
  • Backup storage included (German data center)
  • Daily data backup, up to 90 days retention
  • System recovery and file recovery
90 days

Support programme (SLA)

Silver

Availability

99,95%
Managed Security (powered by F-Secure)

Included security services:

  • Anti malware
  • Centrally managed firewall
  • Application control
Managed Service

Included server management services:

  • Optimisation of the server system / hardware
  • Updating the operating system and installing security updates
  • Setup and review of system hardening rules
  • Maintenance of availability
  • Monitoring the network performance

ISO 9001, ISO 27001 and PCI-DSS certified data center

Setup fee

oneclick™ Hybrid Printer for simple cloud printing scenarios

incl. oneclick™ Basic with Cyber Assurance Standard

For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN.

Includes:

  • one User Basic License (Named)
    with 2-factor-authentication
  • Cyber Assurance Standard (up to 250 € coverage per user)

    learn more
  • one App License Standard

Compared to the regular market price of the package you save 20€ per user / month.

All packages are billed monthly per user in the monthly subscription. The prices do not include VAT.
All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

With our packages you save

more than 200 manual setup

steps for the provision

and synchronization of

the individual solutions.

Optional add-ons

Upon request, we can pre-install these applications for free*

Office365

Microsoft® Office 365: Microsoft® Word, Microsoft® Excel, Microsoft® Powerpoint etc.

Onlyoffice: Office and productivity apps

IONOS

WebDAV Client for HiDrive by IONOS

* The pre-installation does not include a license.

Add-ons per user and month

Upgrade oneclick™ Professional

Includes additionally:

  • 1 GB Hybrid Drive
  • oneclick™ Desk – for central access to further desktops or applications

6,50 €

5,00 €

100 GB HiDrive Cloud Storage by IONOS

1,50 €

1,50 €

Printix Secure Cloud Print Management for complex cloud printing scenarios

1,99 €

1,99 €

Disaster Recovery Management (powered by ACRONIS)

6,50 €

5,00 €

Thin Client

Learn more about the recommended homeoffice appliance from Thomas-Krenn.

only available in annual subscription

from 3,79 €

FabulaTech USB Redirection Client

For using special input devices, such as the SpaceMouse from 3Dconnexion.

6,50 €

5,00 €

F-Secure Endpoint Security (per end device)

4,00 €

3,00 €

Microsoft® Office 365 Enterprise E3 License

only available in annual subscription

19,70 €

Microsoft® Office 365 Enterprise E5 License

only available in annual subscription

34,40 €

XignSys Authentication solution for smartphones

0,59 €

0,59 €

White Label

upon request

upon request

All packages are billed monthly per user in the monthly subscription. The prices do not include VAT.
All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

Individual packages with Managed Service

On project basis for enterprise customers | software vendors | Managed Service Providers

Individual design and white label possibility

We are happy to design the web portal for access to the Virtual Desktop Infrastructure according to your preferences. The provided Windows desktop and the optional oneclick™ desk for central access to other VDIs or applications can also be customized. This allows you to bind your employees or service providers more closely to your company. Software vendors and system integrators can use the white label possibility to highlight their own brand.

Whitelabel

Calculate price per user now!

* Required field

Nehal Thakore

Nehal Thakore
will be happy to advise you personally:

UK sales: +44 121 512 0089

USA sales: +1 954 568 8112

Schedule a meeting now

Frequently Asked Questions

Are there requirements for using the VDI?

Browser

We recommend using only the latest versions of Google Chrome or Microsoft Edge Browser. You can find out which browsers are still supported in our product support.

WebRTC

We use webRTC for our streaming protocols, which is a requirement for optimal streaming quality and speed. In order to use webRTC, the end user’s security systems, e.g. firewalls, require the enabling of “UDP higher ports”. Further information is available from your firewall vendor.

Bandwidth

We recommend a minimum bandwidth of 1.5 Mbps per user at Full HD resolution. Accordingly, a bandwidth of at least 12 Mbit/s is required for 8 users for smooth working. The optional oneclick™ App High Performance may be required for smooth video streaming.

Can I use Microsoft Office 365 on a oneclick™ Multi User VDI?

Due to Microsoft’s licence conditions, you can only install and use Microsoft Office on the VDI under certain conditions. With the following Microsoft licences an installation of the Office software is permitted:

  • Microsoft Apps for Business
  • Office 365 E3 / E5
  • Microsoft 365 E3 / E5

In order to ensure consistent and audit-proof licensing, we recommend ordering Microsoft licences directly from oneclick™. oneclick™ is a Microsoft Cloud Service Provider (CSP) and Microsoft Qualified Multitenant Hoster (QMTH). Please contact our sales department for more information.

Can I use collaboration tools such as Zoom or Teams on the VDI?

oneclick™ currently only supports collaboration via audio. Video chats or video telephony is not supported at the moment.

Can I print from the VDI?

oneclick™ can be used to access any printer that is locally available via the end device. The print function in oneclick™ creates a PDF document and makes it available to the user for local printing. Optionally, we offer the cloud printing service Printix for more extensive requirements.

Can I use oneclick™ VDI with more users than stated?

We recommend that you do not deviate from the maximum number of users specified by oneclick. If you need more users in your VDI environment, please contact our sales department for individual advice and a personalised offer. For licensing reasons, the administration of VDI users via oneclick™ Administration is required, which ensures correct licensing.

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