Virtual Desktop Infrastructure (powered by Exoscale)

oneclick™ Managed Virtual Desktop Infrastructure

Do you want to provide multiple users with identical remote desktops or individual virtualized applications?

oneclick™ Managed Virtual Desktop Infrastructure provides distributed teams with uncomplicated, highly secure and flexible remote access to central corporate resources.

A combination of strong brands in a harmonized package

We take over provision, operation and maintenance

Our instanly available and turnkey VDI packages consist of Exoscales’s certified and highly available infrastructure, high-performance streaming via the oneclick™ platform, a comprehensive and tested security concept and a managed service. The specialists at oneclick™ take care of the complete setup, including Windows management, all necessary Microsoft® licenses, system hardening as well as ongoing operation, including updates. Optional add-ons, such as for cloud printing and the integration of USB devices round off the environment according to your requirements.

Choose the package that suits you best based on your individual number of users and performance requirements. Get started today with your oneclick™ Virtual Desktop Infrastructure (powered by Exoscale)!

Our price/performance ratio

is unique on the market!

Volume discounts and the significant

time savings in the provision

via oneclick™ make this possible.

Duration: Monthly Subscription Yearly Subcription Best Option

CH data center
DE / AT / BG data center

CH data center

	from CHF 77.88 per user / month at maximum user amount from CHF 59.88 per user / month at maximum user amount
VDI environment from CH data center in monthly subscription VDI environment from CH data center in yearly subscription	Starter for up to 3 users	Essential for up to 8 users	Advanced for up to 16 users	Business for up to 32 users
CPU	2 vCores	4 vCores	8 vCores	12 vCores
RAM	8 GB	16 GB	32 GB	64 GB
Storage	180 GB (Premium SSD)	180 GB (Premium SSD)	240 GB (Premium SSD)	480 GB (Premium SSD)
Traffic	unlimited	unlimited	unlimited	unlimited
DDoS protection
Network speed	1 Gbit/s	1 Gbit/s	3 Gbit/s	5 Gbit/s
Microsoft® licenses and roles for the deployment of the VDI Microsoft® Windows Server 2019 (64 Bit) License Microsoft® Domain Controller (Active Directory) configured Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured Microsoft® Windows License Server configured and activated Microsoft® Subscriber Access License (SAL) included
Software deployment as remote app or via customizable virtual desktop possible
ACRONIS Cyber Backup AES-256 encryption Backup storage included (Swiss data center) Daily data backup, up to 90 days retention System recovery and file recovery	90 days	90 days	90 days	90 days
Support programme (SLA)	Bronze	Silver	Silver	Silver
Managed Security (powered by F-Secure) Included security services: Anti malware Centrally managed firewall Application control
Managed Service Included server management services: Optimisation of the server system / hardware Updating the operating system and installing security updates Setup and review of system hardening rules Maintenance of availability Monitoring the network performance
Setup fee	–	–	–	–
oneclick™ Hybrid Printer for simple cloud printing scenarios
incl. oneclick™ Basic with Cyber Assurance Standard For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN. Includes: one User Basic License (Named) with 2-factor-authentication Cyber Assurance Standard (up to 250 € coverage per user) learn more one App License Standard
Compared to the regular market price of the package you save CHF 20 per user / month.

All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

With our packages you save

more than 200 manual setup

steps for the provision

and synchronization of

the individual solutions.

Optional add-ons

Upon request, we can pre-install these applications for free*
Microsoft® Office 365: Microsoft® Word, Microsoft® Excel, Microsoft® Powerpoint etc.
Onlyoffice: Office and productivity apps

* The pre-installation does not include a license.

Add-ons per user and month
Upgrade oneclick™ Professional Includes additionally: 1 GB Hybrid Drive oneclick™ Desk – for central access to further desktops or applications	CHF 7.80 CHF 6.00
Printix Secure Cloud Print Management for complex cloud printing scenarios	CHF 2.39 CHF 2.39
Disaster Recovery Management (powered by ACRONIS)	CHF 7.80 CHF 6.00
Thin Client For more information on suitable Lenovo devices, please contact our sales team.	upon request upon request
FabulaTech USB Redirection Client For using special input devices, such as the SpaceMouse from 3Dconnexion.	CHF 7.80 CHF 6.00
F-Secure Endpoint Security (per end device)	CHF 4.80 CHF 3.60
Microsoft® Office 365 Enterprise E3 License	only available in annual subscription CHF 22.90
Microsoft® Office 365 Enterprise E5 License	only available in annual subscription CHF 40.20
XignSys Authentication solution for smartphones	CHF 0.71 CHF 0.71
White Label	upon request upon request

All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

DE / AT / BG data center

	from 64.90 € per user / month at maximum user amount from 49.90 € per user / month at maximum user amount
VDI environment from DE / AT / BG data center in monthly subscription VDI environment from DE / AT / BG data center in yearly subscription	Starter for up to 3 users	Essential for up to 8 users	Advanced for up to 16 users	Business for up to 32 users
CPU	2 vCores	4 vCores	8 vCores	12 vCores
RAM	8 GB	16 GB	32 GB	64 GB
Storage	180 GB (Premium SSD)	180 GB (Premium SSD)	240 GB (Premium SSD)	480 GB (Premium SSD)
Traffic	unlimited	unlimited	unlimited	unlimited
DDoS protection
Network speed	1 Gbit/s	1 Gbit/s	3 Gbit/s	5 Gbit/s
Microsoft® licenses and roles for the deployment of the VDI Microsoft® Windows Server 2019 (64 Bit) License Microsoft® Domain Controller (Active Directory) configured Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured Microsoft® Windows License Server configured and activated Microsoft® Subscriber Access License (SAL) included
Software deployment as remote app or via customizable virtual desktop possible
ACRONIS Cyber Backup AES-256 encryption Backup storage included (German data center) Daily data backup, up to 90 days retention System recovery and file recovery	90 days	90 days	90 days	90 days
Support programme (SLA)	Bronze	Silver	Silver	Silver
Managed Security (powered by F-Secure) Included security services: Anti malware Centrally managed firewall Application control
Managed Service Included server management services: Optimisation of the server system / hardware Updating the operating system and installing security updates Setup and review of system hardening rules Maintenance of availability Monitoring the network performance
Setup fee	–	–	–	–
oneclick™ Hybrid Printer for simple cloud printing scenarios
incl. oneclick™ Basic with Cyber Assurance Standard For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN. Includes: one User Basic License (Named) with 2-factor-authentication Cyber Assurance Standard (up to 250 € coverage per user) learn more one App License Standard
Compared to the regular market price of the package you save 20€ per user / month.

All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

With our packages you save

more than 200 manual setup

steps for the provision

and synchronization of

the individual solutions.

Optional add-ons

Upon request, we can pre-install these applications for free*
Microsoft® Office 365: Microsoft® Word, Microsoft® Excel, Microsoft® Powerpoint etc.
Onlyoffice: Office and productivity apps

* The pre-installation does not include a license.

Add-ons per user and month
Upgrade oneclick™ Professional Includes additionally: 1 GB Hybrid Drive oneclick™ Desk – for central access to further desktops or applications	6.50 € 5.00 €
Printix Secure Cloud Print Management for complex cloud printing scenarios	1.99 € 1.99 €
Disaster Recovery Management (powered by ACRONIS)	6.50 € 5.00 €
Thin Client For more information on suitable Lenovo devices, please contact our sales team.	upon request upon request
FabulaTech USB Redirection Client For using special input devices, such as the SpaceMouse from 3Dconnexion.	6.50 € 5.00 €
F-Secure Endpoint Security (per end device)	4.00 € 3.00 €
Microsoft® Office 365 Enterprise E3 License	only available in annual subscription 19.70 €
Microsoft® Office 365 Enterprise E5 License	only available in annual subscription 34.40 €
XignSys Authentication solution for smartphones	0.59 € 0.59 €
White Label	upon request upon request

All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

CH data center
DE / AT / BG data center

CH data center

	Starter for up to 3 users
VDI environment from CH data center in monthly subscription VDI environment from CH data center in yearly subscription	from CHF 77.88 from CHF 59.88 per user / month at maximum user amount
CPU	2 vCores
RAM	8 GB
Storage	180 GB (Premium SSD)
Traffic	unlimited
DDoS protection
Network speed	1 Gbit/s
Microsoft® licenses and roles for the deployment of the VDI Microsoft® Windows Server 2019 (64 Bit) License Microsoft® Domain Controller (Active Directory) configured Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured Microsoft® Windows License Server configured and activated Microsoft® Subscriber Access License (SAL) included
Software deployment as remote app or via customizable virtual desktop possible
ACRONIS Cyber Backup AES-256 encryption Backup storage included (Swiss data center) Daily data backup, up to 90 days retention System recovery and file recovery	90 days
Support programme (SLA)	Bronze
Managed Security (powered by F-Secure) Included security services: Anti malware Centrally managed firewall Application control
Managed Service Included server management services: Optimisation of the server system / hardware Updating the operating system and installing security updates Setup and review of system hardening rules Maintenance of availability Monitoring the network performance
Setup fee	–
oneclick™ Hybrid Printer for simple cloud printing scenarios
incl. oneclick™ Basic with Cyber Assurance Standard For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN. Includes: one User Basic License (Named) with 2-factor-authentication Cyber Assurance Standard (up to 250 € coverage per user) learn more one App License Standard
Compared to the regular market price of the package you save CHF 20 per user / month.

	Essential for up to 8 users
VDI environment from CH data center in monthly subscription VDI environment from CH data center in yearly subscription	from CHF 77.88 from CHF 59.88 per user / month at maximum user amount
CPU	4 vCores
RAM	16 GB
Storage	180 GB (Premium SSD)
Traffic	unlimited
DDoS protection
Network speed	1 Gbit/s
Microsoft® licenses and roles for the deployment of the VDI Microsoft® Windows Server 2019 (64 Bit) License Microsoft® Domain Controller (Active Directory) configured Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured Microsoft® Windows License Server configured and activated Microsoft® Subscriber Access License (SAL) included
Software deployment as remote app or via customizable virtual desktop possible
ACRONIS Cyber Backup AES-256 encryption Backup storage included (Swiss data center) Daily data backup, up to 90 days retention System recovery and file recovery	90 days
Support programme (SLA)	Silver
Managed Security (powered by F-Secure) Included security services: Anti malware Centrally managed firewall Application control
Managed Service Included server management services: Optimisation of the server system / hardware Updating the operating system and installing security updates Setup and review of system hardening rules Maintenance of availability Monitoring the network performance
Setup fee	–
oneclick™ Hybrid Printer for simple cloud printing scenarios
incl. oneclick™ Basic with Cyber Assurance Standard For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN. Includes: one User Basic License (Named) with 2-factor-authentication Cyber Assurance Standard (up to 250 € coverage per user) learn more one App License Standard
Compared to the regular market price of the package you save CHF 20 per user / month.

	Advanced for up to 16 users
VDI environment from CH data center in monthly subscription VDI environment from CH data center in yearly subscription	from CHF 77.88 from CHF 59.88 per user / month at maximum user amount
CPU	8 vCores
RAM	32 GB
Storage	240 GB (Premium SSD)
Traffic	unlimited
DDoS protection
Network speed	3 Gbit/s
Microsoft® licenses and roles for the deployment of the VDI Microsoft® Windows Server 2019 (64 Bit) License Microsoft® Domain Controller (Active Directory) configured Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured Microsoft® Windows License Server configured and activated Microsoft® Subscriber Access License (SAL) included
Software deployment as remote app or via customizable virtual desktop possible
ACRONIS Cyber Backup AES-256 encryption Backup storage included (Swiss data center) Daily data backup, up to 90 days retention System recovery and file recovery	90 days
Support programme (SLA)	Silver
Managed Security (powered by F-Secure) Included security services: Anti malware Centrally managed firewall Application control
Managed Service Included server management services: Optimisation of the server system / hardware Updating the operating system and installing security updates Setup and review of system hardening rules Maintenance of availability Monitoring the network performance
Setup fee	–
oneclick™ Hybrid Printer for simple cloud printing scenarios
incl. oneclick™ Basic with Cyber Assurance Standard For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN. Includes: one User Basic License (Named) with 2-factor-authentication Cyber Assurance Standard (up to 250 € coverage per user) learn more one App License Standard
Compared to the regular market price of the package you save CHF 20 per user / month.

	Business for up to 32 users
VDI environment from CH data center in monthly subscription VDI environment from CH data center in yearly subscription	from CHF 77.88 from CHF 59.88 per user / month at maximum user amount
CPU	12 vCores
RAM	64 GB
Storage	480 GB (Premium SSD)
Traffic	unlimited
DDoS protection
Network speed	5 Gbit/s
Microsoft® licenses and roles for the deployment of the VDI Microsoft® Windows Server 2019 (64 Bit) License Microsoft® Domain Controller (Active Directory) configured Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured Microsoft® Windows License Server configured and activated Microsoft® Subscriber Access License (SAL) included
Software deployment as remote app or via customizable virtual desktop possible
ACRONIS Cyber Backup AES-256 encryption Backup storage included (Swiss data center) Daily data backup, up to 90 days retention System recovery and file recovery	90 days
Support programme (SLA)	Silver
Managed Security (powered by F-Secure) Included security services: Anti malware Centrally managed firewall Application control
Managed Service Included server management services: Optimisation of the server system / hardware Updating the operating system and installing security updates Setup and review of system hardening rules Maintenance of availability Monitoring the network performance
Setup fee	–
oneclick™ Hybrid Printer for simple cloud printing scenarios
incl. oneclick™ Basic with Cyber Assurance Standard For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN. Includes: one User Basic License (Named) with 2-factor-authentication Cyber Assurance Standard (up to 250 € coverage per user) learn more one App License Standard
Compared to the regular market price of the package you save CHF 20 per user / month.

All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

With our packages you save

more than 200 manual setup

steps for the provision

and synchronization of

the individual solutions.

Optional add-ons

Upon request, we can pre-install these applications for free*

Microsoft® Office 365: Microsoft® Word, Microsoft® Excel, Microsoft® Powerpoint etc.

Onlyoffice: Office and productivity apps

* The pre-installation does not include a license.

Add-ons per user and month
Upgrade oneclick™ Professional Includes additionally: 1 GB Hybrid Drive oneclick™ Desk – for central access to further desktops or applications	CHF 7.80 CHF 6.00
Printix Secure Cloud Print Management for complex cloud printing scenarios	CHF 2.39 CHF 2.39
Disaster Recovery Management (powered by ACRONIS)	CHF 7.80 CHF 6.00
Thin Client For more information on suitable Lenovo devices, please contact our sales team.	upon request upon request
FabulaTech USB Redirection Client For using special input devices, such as the SpaceMouse from 3Dconnexion.	CHF 7.80 CHF 6.00
F-Secure Endpoint Security (per end device)	CHF 4.80 CHF 3.60
Microsoft® Office 365 Enterprise E3 License	only available in annual subscription CHF 22.90
Microsoft® Office 365 Enterprise E5 License	only available in annual subscription CHF 40.20
XignSys Authentication solution for smartphones	CHF 0.71 CHF 0.71
White Label	upon request upon request

All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

DE / AT / BG data center

	Starter for up to 3 users
VDI environment from DE / AT / BG data center in monthly subscription VDI environment from DE / AT / BG data center in yearly subscription	from 64.90 € from 49.90 € per user / month at maximum user amount
CPU	2 vCores
RAM	8 GB
Storage	180 GB (Premium SSD)
Traffic	unlimited
DDoS protection
Network speed	1 Gbit/s
Microsoft® licenses and roles for the deployment of the VDI Microsoft® Windows Server 2019 (64 Bit) License Microsoft® Domain Controller (Active Directory) configured Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured Microsoft® Windows License Server configured and activated Microsoft® Subscriber Access License (SAL) included
Software deployment as remote app or via customizable virtual desktop possible
ACRONIS Cyber Backup AES-256 encryption Backup storage included (German data center) Daily data backup, up to 90 days retention System recovery and file recovery	90 days
Support programme (SLA)	Bronze
Managed Security (powered by F-Secure) Included security services: Anti malware Centrally managed firewall Application control
Managed Service Included server management services: Optimisation of the server system / hardware Updating the operating system and installing security updates Setup and review of system hardening rules Maintenance of availability Monitoring the network performance
Setup fee	–
oneclick™ Hybrid Printer for simple cloud printing scenarios
incl. oneclick™ Basic with Cyber Assurance Standard For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN. Includes: one User Basic License (Named) with 2-factor-authentication Cyber Assurance Standard (up to 250 € coverage per user) learn more one App License Standard
Compared to the regular market price of the package you save 20€ per user / month.

	Essential for up to 8 users
VDI environment from DE / AT / BG data center in monthly subscription VDI environment from DE / AT / BG data center in yearly subscription	from 64.90 € from 49.90 € per user / month at maximum user amount
CPU	4 vCores
RAM	16 GB
Storage	180 GB (Premium SSD)
Traffic	unlimited
DDoS protection
Network speed	1 Gbit/s
Microsoft® licenses and roles for the deployment of the VDI Microsoft® Windows Server 2019 (64 Bit) License Microsoft® Domain Controller (Active Directory) configured Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured Microsoft® Windows License Server configured and activated Microsoft® Subscriber Access License (SAL) included
Software deployment as remote app or via customizable virtual desktop possible
ACRONIS Cyber Backup AES-256 encryption Backup storage included (German data center) Daily data backup, up to 90 days retention System recovery and file recovery	90 days
Support programme (SLA)	Silver
Managed Security (powered by F-Secure) Included security services: Anti malware Centrally managed firewall Application control
Managed Service Included server management services: Optimisation of the server system / hardware Updating the operating system and installing security updates Setup and review of system hardening rules Maintenance of availability Monitoring the network performance
Setup fee	–
oneclick™ Hybrid Printer for simple cloud printing scenarios
incl. oneclick™ Basic with Cyber Assurance Standard For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN. Includes: one User Basic License (Named) with 2-factor-authentication Cyber Assurance Standard (up to 250 € coverage per user) learn more one App License Standard
Compared to the regular market price of the package you save 20€ per user / month.

	Advanced for up to 16 users
VDI environment from DE / AT / BG data center in monthly subscription VDI environment from DE / AT / BG data center in yearly subscription	from 64.90 € from 49.90 € per user / month at maximum user amount
CPU	8 vCores
RAM	32 GB
Storage	240 GB (Premium SSD)
Traffic	unlimited
DDoS protection
Network speed	3 Gbit/s
Microsoft® licenses and roles for the deployment of the VDI Microsoft® Windows Server 2019 (64 Bit) License Microsoft® Domain Controller (Active Directory) configured Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured Microsoft® Windows License Server configured and activated Microsoft® Subscriber Access License (SAL) included
Software deployment as remote app or via customizable virtual desktop possible
ACRONIS Cyber Backup AES-256 encryption Backup storage included (German data center) Daily data backup, up to 90 days retention System recovery and file recovery	90 days
Support programme (SLA)	Silver
Managed Security (powered by F-Secure) Included security services: Anti malware Centrally managed firewall Application control
Managed Service Included server management services: Optimisation of the server system / hardware Updating the operating system and installing security updates Setup and review of system hardening rules Maintenance of availability Monitoring the network performance
Setup fee	–
oneclick™ Hybrid Printer for simple cloud printing scenarios
incl. oneclick™ Basic with Cyber Assurance Standard For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN. Includes: one User Basic License (Named) with 2-factor-authentication Cyber Assurance Standard (up to 250 € coverage per user) learn more one App License Standard
Compared to the regular market price of the package you save 20€ per user / month.

	Business for up to 32 users
VDI environment from DE / AT / BG data center in monthly subscription VDI environment from DE / AT / BG data center in yearly subscription	from 64.90 € from 49.90 € per user / month at maximum user amount
CPU	12 vCores
RAM	64 GB
Storage	480 GB (Premium SSD)
Traffic	unlimited
DDoS protection
Network speed	5 Gbit/s
Microsoft® licenses and roles for the deployment of the VDI Microsoft® Windows Server 2019 (64 Bit) License Microsoft® Domain Controller (Active Directory) configured Microsoft® Windows Remote Desktop Session Host (RDSH / Terminal server) configured Microsoft® Windows License Server configured and activated Microsoft® Subscriber Access License (SAL) included
Software deployment as remote app or via customizable virtual desktop possible
ACRONIS Cyber Backup AES-256 encryption Backup storage included (German data center) Daily data backup, up to 90 days retention System recovery and file recovery	90 days
Support programme (SLA)	Silver
Managed Security (powered by F-Secure) Included security services: Anti malware Centrally managed firewall Application control
Managed Service Included server management services: Optimisation of the server system / hardware Updating the operating system and installing security updates Setup and review of system hardening rules Maintenance of availability Monitoring the network performance
Setup fee	–
oneclick™ Hybrid Printer for simple cloud printing scenarios
incl. oneclick™ Basic with Cyber Assurance Standard For direct VDI access via the browser from any end device, thanks to powerful and highly encrypted streaming, without VPN. Includes: one User Basic License (Named) with 2-factor-authentication Cyber Assurance Standard (up to 250 € coverage per user) learn more one App License Standard
Compared to the regular market price of the package you save 20€ per user / month.

All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

With our packages you save

more than 200 manual setup

steps for the provision

and synchronization of

the individual solutions.

Optional add-ons

Upon request, we can pre-install these applications for free*

Microsoft® Office 365: Microsoft® Word, Microsoft® Excel, Microsoft® Powerpoint etc.

Onlyoffice: Office and productivity apps

* The pre-installation does not include a license.

Add-ons per user and month
Upgrade oneclick™ Professional Includes additionally: 1 GB Hybrid Drive oneclick™ Desk – for central access to further desktops or applications	6.50 € 5.00 €
Printix Secure Cloud Print Management for complex cloud printing scenarios	1.99 € 1.99 €
Disaster Recovery Management (powered by ACRONIS)	6.50 € 5.00 €
Thin Client For more information on suitable Lenovo devices, please contact our sales team.	upon request upon request
FabulaTech USB Redirection Client For using special input devices, such as the SpaceMouse from 3Dconnexion.	6.50 € 5.00 €
F-Secure Endpoint Security (per end device)	4.00 € 3.00 €
Microsoft® Office 365 Enterprise E3 License	only available in annual subscription 19.70 €
Microsoft® Office 365 Enterprise E5 License	only available in annual subscription 34.40 €
XignSys Authentication solution for smartphones	0.59 € 0.59 €
White Label	upon request upon request

All packages are billed monthly per user in the annual subscription. The prices do not include VAT.

Individual packages with Managed Service

On project basis for enterprise customers | software vendors | Managed Service Providers

Individual design and white label possibility

We are happy to design the web portal for access to the Virtual Desktop Infrastructure according to your preferences. The provided Windows desktop and the optional oneclick™ desk for central access to other VDIs or applications can also be customized. This allows you to bind your employees or service providers more closely to your company. Software vendors and system integrators can use the white label possibility to highlight their own brand.

Calculate price per user now!

* Required field

Nehal Thakore
will be happy to advise you personally:

UK sales: +44 121 512 0089

USA sales: +1 954 568 8112

Schedule a meeting now

Frequently Asked Questions

Are there requirements for using the VDI?

Browser

We recommend using only the latest versions of Google Chrome or Microsoft Edge Browser. You can find out which browsers are still supported in our product support.

WebRTC

We use webRTC for our streaming protocols, which is a requirement for optimal streaming quality and speed. In order to use webRTC, the end user’s security systems, e.g. firewalls, require the enabling of “UDP higher ports”. Further information is available from your firewall vendor.

Bandwidth

We recommend a minimum bandwidth of 1.5 Mbps per user at Full HD resolution. Accordingly, a bandwidth of at least 12 Mbit/s is required for 8 users for smooth working. The optional oneclick™ App High Performance may be required for smooth video streaming.

Can I use Microsoft Office 365 on a oneclick™ Multi User VDI?

Due to Microsoft’s licence conditions, you can only install and use Microsoft Office on the VDI under certain conditions. With the following Microsoft licences an installation of the Office software is permitted:

Microsoft Apps for Business
Office 365 E3 / E5
Microsoft 365 E3 / E5

In order to ensure consistent and audit-proof licensing, we recommend ordering Microsoft licences directly from oneclick™. oneclick™ is a Microsoft Cloud Service Provider (CSP) and Microsoft Qualified Multitenant Hoster (QMTH). Please contact our sales department for more information.

Can I use collaboration tools such as Zoom or Teams on the VDI?

oneclick™ currently only supports collaboration via audio. Video chats or video telephony is not supported at the moment.

Can I print from the VDI?

oneclick™ can be used to access any printer that is locally available via the end device. The print function in oneclick™ creates a PDF document and makes it available to the user for local printing. Optionally, we offer the cloud printing service Printix for more extensive requirements.

Can I use oneclick™ VDI with more users than stated?

We recommend that you do not deviate from the maximum number of users specified by oneclick. If you need more users in your VDI environment, please contact our sales department for individual advice and a personalised offer. For licensing reasons, the administration of VDI users via oneclick™ Administration is required, which ensures correct licensing.